How to contact us, Customer support, Product serial number – Thinklogical Direct Fiber Input Card for Christie Entero Video Wall User Manual

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C h r i s t i e D i r e c t F i b e r I n p u t C a r d M a n u a l , J a n u a r y ,

2 0 1 4

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This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.

Cet appareil numerique de la classe A respecte toutes les exigencies du Reglement sur le
material brouilleur du Canada.

NOTE: The user may notice degraded audio performance in the presence of electro-
magnetic fields.

2.2.5. Product Serial Number

Thinklogical products have a unique serial number printed on an adhesive label that is fixed,
typically, to the underside of the unit. The serial number includes a date-code formatted as 2
digits for the week and 2 digits for the year, plus two to three digits for a unique unit number.

Example: Serial number

38

13

22

indicates that the unit was built in the

38

th

week of the year

20

13

and is unit number

22

.

3. How to Contact Us

3.1. Customer Support

Thinklogical is an engineering company and you will receive any information you require
directly from our most knowledgeable engineers. We believe that the first lines of support are
the design engineers that developed each particular product. Therefore, your questions will
be handled promptly by our in-house engineers who are most familiar with your products.

Website

Check out our website for current product offerings, support information and general information about all
of the products we offer.

Our internet website offers product information on all current systems, including technical specification
sheets and installation guides (for viewing online or for download), product diagrams showing physical
connections and other information you might need.

Internet:

www.thinklogical.com

Note: Most online documents are stored as Adobe Acrobat “PDF” files. If you do not have

the Adobe Acrobat reader needed to view PDF files, visit

www.adobe.com

for a download.

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