Thinklogical Direct Fiber Input Card for Christie Entero Video Wall - Manual (Page 11)

C h r i s t i e D i r e c t F i b e r I n p u t C a r d M a n u a l , J a n u a r y , 2 0 1 4 Page 10
Email
Thinklogical is staffed Monday through Friday from 8:30am to 5:00pm, Eastern Time Zone. We will do
our best to respond to your email inquiries promptly. Please use one of the following email addresses:
[email protected] – Information on Thinklogical and our products
[email protected] – Sales Department - orders, questions or issues
[email protected] – Product support, technical issues or questions, product
repairs and request for Return Authorization
Telephone
Product & Customer Support: 1-203-647-8700
US Commercial & Canada Sales: 1-203-647-8769
US Federal Government Sales: 1-203-647-8716
Toll Free in the Continental US: 1-800-291-3211
International Sales (Europe, Middle East, Africa): 1-203-647-8704
International Sales (Asia Pacific, Central & Latin America): 1-203-647-8734
Fax: 1-203-783-9949
Please contact our expert sales staff in Milford, CT. We are here Monday through Friday from 8:30am to
5:00pm, Eastern Time Zone. We’ll provide a representative’s direct dial phone number when you call.
If leaving a voice message, please provide a preferred time to call back so we may reach you at your
convenience.
Our switchboard attendant will direct your call during regular business hours. We have an automated
attendant answering our main telephone switchboard after regular business hours and holidays. You can
leave voice messages for individuals at any time.
Fax
Our company facsimile number is 1-203-783-9949. Please indicate the nature of the fax on your cover
sheet and provide return contact information.
3.2. Product Support
Thinklogical’s support personnel are available Monday through Friday from 8:30am to 5:00pm,
Eastern Time Zone. If your application might require assistance at some time outside of our normal
business hours, please contact us beforehand and we will do our best to make arrangements to help
you with your Thinklogical products.
3.2.1 Warranty
Thinklogical warrants this product against defects in materials and workmanship for a period of
one year from the date of delivery. Thinklogical and its suppliers disclaim any and all other
warranties.
Note: Thinklogical Inc. products carry a one year warranty, with longer term available at time
of purchase on most products. Please refer to your product invoice for your products
Warranty Terms & Conditions.
Defect remedy shall be, repair or replacement of the product, provided that the defective
product is returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you
purchased the device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (Toll
free in USA).