How to contact us, Supplementary information, Customer support – Thinklogical Q-4300 Video Modules Manual User Manual

Page 28

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®

Q - S e r i e s V i d e o M o d u l e s P r o d u c t M a n u a l , R e v . I

Page 28

5.2. Supplementary Information

The following statements may be appropriate for certain geographical regions and might not apply to
your location.

This Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulations.

Cet appareil numérique de la classe A respecte toutes les exigencies du Règlement sur le matérial
brouilleur du Canada
.

Warning!

This is a Class A product. In a domestic environment, this product may cause

radio interference, in which case the user may be required to take corrective measures.

Note: This equipment has been tested and found to comply with the limits for a Class A

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications in which case the user
may be required to take adequate corrective measures at their own expense.

Note: This Class A digital apparatus complies with Canadian ICES-003 and has been

verified as being compliant within the Class A limits of the FCC Radio Frequency Device

Rules (FCC Title 47, Part 15, Subpart B CLASS A), measured to CISPR 22: 1993 limits and
methods of measurement of Radio Disturbance Characteristics of Information
Technology Equipment.

Note: The user may notice degraded audio performance in the presence of electro-
magnetic fields.

Product Serial Number

Thinklogical products have a unique serial number, which includes a date-code, printed on an adhesive
label that is affixed to the unit. The format for the date-code is 2 digits for the month, dash, 2 digits for the
year, plus at least four digits for a unique unit number.

05-

14

0125

for example, indicates the unit was

built in the

5

th

month of 20

14

, and is unit number

125

.

Connection to the Product

Connections and installation hardware for our products use industry-standard devices and methods. All
wiring connections to the customer equipment are designed to minimize proprietary or customized
connectors and cabling. Power connections are made with regionally appropriate power cords and
approved methods.

6.

How to Contact Us

6.1. Customer Support

Thinklogical

®

is an engineering company and you will receive any information you need

directly from our most knowledgeable engineers

.

We believe that the first line of support comes from the design engineers that

developed each particular product.

Therefore, your questions or issues will be handled promptly by our in-house engineers who are
most familiar with your products. We

won’t be satisfied until you’re satisfied.

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