Thinklogical Velocitykvm Desktop Manual - Manual (Page 21)

Revision A 21 October 2011
Note: Thinklogical
®
Inc. products carry a one year warranty, with longer term available at
time of purchase on most products. Please refer to your product invoice for your products
Warranty Terms & Conditions.
Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical
®
authorized dealer where you purchased the
device, or if you purchased directly, call Thinklogical
®
at 1-800-291-3211 (USA).
Return Authorization
In the event you must return a product to Thinklogical
®
directly, please contact Customer Support at
1-800-291-3211 or 1-203-647-8700. Customer Support will ask you to describe the problem and will
issue you a Return Merchandise Authorization number (RMA#). Pack the device in its original box, if
possible, and return it with the RMA# printed on the outside of the box.
Note: DO NOT return a product to Thinklogical
®
without a Return Material Authorization.
Return address for products with Return Material Authorization:
Thinklogical
®
, LLC
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
PH: 1-800-291-3211 (USA only)
Our Address
If you have any issue with a product, have product questions or need technical assistance with your
Thinklogical
®
system, please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us help.
If you’d like to write us, our mailing address is:
Thinklogical
®
LLC.
100 Washington Street
Milford, CT 06460 USA