How to contact us, 1 customer support, Products for your application – Thinklogical Velocitykvm T-4200 SDIXtreme 3G+ Module Manual User Manual

Page 15: Is always here to help you

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T-Series SDI Modules, Rev. A

15

September 2011

provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications in which case the user
may be required to take adequate corrective measures at their own expense.

Note: This Class A digital apparatus complies with Canadian ICES-003 and has been

verified as being compliant within the Class A limits of the FCC Radio Frequency Device
Rules (FCC Title 47, Part 15, Subpart B CLASS A), measured to CISPR 22: 1993 limits and
methods of measurement of Radio Disturbance Characteristics of Information
Technology Equipment.

Note: The user may notice degraded audio performance in the presence of

electromagnetic fields.

Note: If using a keyboard that is noise susceptible, a ferrite ring on the keyboard

cable may be needed to comply with Immunity Requirements

3.2.1 Product Serial Number

The VelocityKVM products have a unique serial number, imprinted on an adhesive label that is fixed to
the bottom of the chassis. The serial number includes a date-code. The format for the date-code is 2
digits for the month, 2 digits for the day and 2 digits for the year, plus two or three digits for a unique unit
number. This serial number is also found on the original shipping carton.

3.2.2 Connection to the Product

Connections and installation hardware for our products use industry-standard devices and methods. All
wiring connections to the customer equipment are designed to minimize proprietary or customized
connectors and cabling. Power connections are made with regionally appropriate power cords and
approved methods.

4. HOW TO CONTACT US

4.1 Customer Support

Thank you for choosing Thinklogical

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products for your application.

We appreciate your business and are dedicated to helping you successfully use our products.

is always here to help you.

To contact us, please use the following telephone numbers and internet-based methods:

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Thinklogical is an engineering company and you will receive the information you require directly from our
most knowledgeable engineers. We believe that the first lines of support are the design engineers that
developed each product. Therefore, your questions will be handled promptly by our in-house engineers
who are most familiar with your products.

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