Verilink 2010 (34-00204) Product Manual User Manual
Page 6
General
1-3
2010 CSU
phone line. If your equipment needs repair, it should not be
reconnected until it is repaired.
4)
The unit has been designed to prevent harm to the T1
network. If the telephone company finds that the equipment
is exceeding tolerable parameters, they can temporarily dis-
connect service. In this case, the telephone company will
give you advance notice, if possible.
5)
Under FCC rules, no customer is authorized to repair
this equipment. This restriction applies regardless of
whether the equipment is in or out of warranty.
6)
If the telephone company alters their equipment in a
manner that will affect the use of this device, they must give
you advance warning so that you can have the opportunity
for uninterrupted service. You will be advised of your right
to file a complaint with the FCC.
7)
The attached affidavit must be completed by the
installer.
8)
In the event of equipment malfunction, all repairs
should be performed by our company or an authorized
agent. It is the responsibility of users requiring service to
report the need for service to our company or to one of our
authorized agents.
1.3
Canadian Emissions Requirements
This digital apparatus does not exceed the Class A limits for
radio noise emissions from digital apparatus set out in the
Radio Interference Regulations of the Canadian Department
of Communications.
Note: End users should use existing 48 VDC battery
sources or a CSA certified power supply.
Le present appareil numerique n’emet pas de bruits
radioelectriques depassant les limites applicables aux
appareils numeriques (de la class A) prescrites dans le
Reglement sur le brouillage radioelectrique edicte par le
ministere des Communications du Canada.
1.4
Warranty
TxPORT warrants each unit against defects in material and
workmanship for a period of five years from the date the
unit was shipped to the customer. If the unit malfunctions at
any time during the warranty period, TxPORT will repair, or
at TxPORT’s option, replace the unit free of charge.
The remedies listed herein are the users sole and exclusive
remedies. TxPORT shall not be liable for any indirect, di-
rect, incidental or consequential damages. The owner must
return the unit to the factory, shipping prepaid and packaged
to the best commercial standard for electronic equipment.
TxPORT will pay shipping charges for delivery on return.
The customer is responsible for mode and cost of shipment
to TxPORT. This warranty does not apply if the unit has
been damaged by accident, misuse or as a result of service
or modification by other than TxPORT personnel.
When returning the unit for warranty work, a Return Materi-
al Authorization (RMA) number must be obtained from cus-
tomer service (refer to
for the phone numbers).
When calling TxPORT to obtain a Return Material Authori-
zation number or to arrange service, please have the follow-
ing information available:
•
Model number(s) and serial number(s) for the unit(s).
•
Reason for return and symptoms of problem.
•
Warranty status (if known).
•
Purchase order number to cover charges for out-of-
warranty items.
•
Name and phone number of person we can contact if
we have questions about the unit(s).
•
Mode of shipment required (second day air is the nor-
mal mode of shipment for all returned material unless
otherwise specified).
As soon as TxPORT has the above information, the RMA
that must accompany the item(s) returned can be issued.
1.5
TxPORT Customer Service
TxPORT
127 Jetplex Circle
Madison, Alabama 35758
Telephone Number:
800-926-0085 or
205-772-3770
Sales /Administration FAX:
205-772-3388
Manufacturing FAX:
205-772-8280
Customer Service Returns:
800-926-0085, ext. 227
Product Support
Normal Hours (8 a.m. to 5 p.m. Central Time, Mon. – Fri.)
Telephone Number:
800-285-2755, ext. 255 or
205-772-3770, ext. 255
Emergency (Nights / Weekends / Holidays):
800-285-2755
205-603-2194 (Manager)