Desa VTD-24N-JHB - Manual (Page 13)

www.desatech.com 114370-01D 13
ACCESSORIES
Purchase these appliances from your local dealer.
If they can not supply these accessories, call DESA
at 1-866-672-6040 for referral information. You
can also write to the address listed on the back
page of this manual.
SERVICE HINTS
When Gas Pressure is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
You may feel your gas pressure is too low. If so,
contact your local natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA’s
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA’s technical services web
site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call DESA’s
Technical Service Department at 1-866-672-6040.
When calling DESA, have ready
• your name and address
• model and serial numbers of your log set
• how log set was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
DESA at 1-866-672-6040 for referral information.
When calling DESA, have ready
• model number of your log set
• the replacement part number
EqUIPMENT SHUTOFF VALVE
GA5010
Equipment shutoff valve with 1/8" NPT tap. Fits
1/2" pipe.
LAVA ROCK - GA6060
(Not Shown)
Order when additional rock is desired (1.8 lb. bag).