5 troubleshooting – ZeeVee ZvSync (DVB-T/C) User Manual

Page 31

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ZvSync-EU User ’s Manual

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Page 31

5 Troubleshooting

Problem

Potential Reason

Possible Action

No picture

Power is not connected

Connect power supply

Check wall source

The power is switched off

Switch on power to ZvSync

Screen

shows

“no signal”

Cable feed is not

connected

Check/Connect power cable

Aerial cable is faulty

Check aerial and

connections

No sound

from speaker

Incorrect or faulty

connection with audio

cable

Correctly connect the audio

cables

Sound on mute

Select the mute/unmute on

the remote

Only sound,

no image on

screen

Incorrect A/v cable

connection

Check cable connections

Program is a radio

program

The program being tuned

may be audio only

Incorrect setting in digital

audio

Set a different audio type in

world Options

Remote

control is not

working

The battery is exhausted

Replace the remote control’s

batteries.

Remote control is not

facing or visible to ZvSync

sense window

Reorient Zvsync sense

window and remote control

The picture

is breaking

up

The input signal is too

weak

Check aerial cable and

connections

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