Diskette problems – Epson Endeavor User Manual

Page 144

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Diskette Problems

If you see an error message or have trouble accessing data on a

diskette, try the following steps:

1. You may have inserted the diskette upside-down or it may

not be inserted all the way. Remove the diskette from the

drive and reinsert it. If the diskette drive has a latch, be sure

to turn it down to secure the diskette in the drive. See

Chapter 1 for detailed instructions on inserting and

removing diskettes.

2. If reinserting the diskette does not solve the problem and

you have access to another diskette drive of the same type,

place the diskette in the other drive and repeat the

operation. If you can read the diskette, the trouble may be

in your diskette drive. See “Diskette Drive Problems”

below.

3. Check to see if you have inserted the right type of diskette.

For example, are you trying to read a 1.44MB diskette in a

720KB diskette drive? See “Types of Diskette Drives” in

Chapter 1 for more information.

4. If your diskette is the right type for your drive, see if it is

write-protected. On a 3.5-inch diskette, the write-protect

switch may be set to the write-protect position or there may

be no switch. On a 5.25-inch diskette, there may be a

write-protect tab over the notch on its side or there may be

no notch. You cannot alter data on a write-protected

diskette. (Some application programs do not function

properly if the diskette is write-protected. Check the

program manual.) See Chapter 1 for more information.

5. Is the diskette formatted? A new diskette must be formatted

before you can store data on it. See your operating system

documentation for instructions on formatting diskettes.

Troubleshooting

6-15

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