1 overview, 2 self-diagnostic function – Epson Perfection 610 User Manual

Page 22

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EPSON Perfection 610

Revision B

Troubleshooting

Overview

22

3.1 Overview

This chapter describes troubleshooting procedures for this scanner.

3.2 Self-Diagnostic Function

The self-diagnostic function of the scanner lets the scanner itself detect
abnormal conditions. When the scanner detects an abnormality, it
shows an error using the lamp. See Table 3-1 for the errors detected by
the self-diagnostic function.

Table 3-1. Errors Detected by the Self-Diagnostic Function

Lamp Condition

Error Type (Cause Remedy)

No effect

Command Error

Cause:

Undefined command

Disposition: The scanner ignores the wrong command and

parameters, and returns NACK and waits for the
next command and parameters.

Remedy:

The scanner clears the error when it receives a
correct command and parameters.

Blinking
(Goes off after 30
minutes.)

Communication Error

Cause:



Wrong communication procedure is detected.



USB is disconnected during communication.

Disposition: The scanner turns the lamp off and stops

operating.

Remedy:



Turn the scanner off and back on.



Disconnect the USB cable and then connect it
properly.

Acceptable command: None

Off
(=the lamp has
blown out.)

Blinking
(=error except the
lamp has blown
out.)

Fatal Error

Cause:



The lamp has blown out.



The scanner is turned on or receives a
command with the transportation screw
locked.



The scanner is broken.

Disposition: The scanner turns the lamp off and stops

operating.

Remedy:

After removing the cause of the problem,



Turn the scanner off and back on.



Send a ESC@ command.



Disconnect the USB cable and connect it
again.

Acceptable command: [ESC F, ESC f, ESC @]

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