Where to get help – Epson 386SX User Manual

Page 18

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Appendix A contains troubleshooting tips in case you
encounter any problems while using your computer.

Appendix B provides information about the power-on

diagnostics.

Appendix C outlines the system diagnostics checks you can

perform on your computer. If you are having trouble with any
part of the hardware, you may want to run some of these

diagnostics checks.

Appendix D describes how to perform a hardware-level format

on a hard disk. You need to do this only if you have installed a
new hard disk that has never received this type of low-level

format, or if you are having serious problems with the hard disk

in your computer. (This is not the same type of format you can

perform with the MS-DOS FORMAT command.)

Appendix E lists the types of hard disk drives you can use in the
Equity 386SX.

Appendix F gives the technical specifications for the computer.

At the end of the manual, you’ll find a glossary of the computer

terms used in this manual and an index.

Where to Get Help

Customer support and service for Epson products are provided
by a network of authorized Epson dealers and Customer Care

Centers throughout the United States. Epson America provides
product information and support to its dealers and Customer
Care Centers.

Therefore, we ask that you contact the business where you

purchased your Epson product to request assistance. If the
people there do not have the answer to your question, they can
obtain it through our toll-free dealer support program.

4 Introduction

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