Qlima A25 - Manual (Page 47)

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TROUBLESHOOTING
Check the following before contacting technical support:
Problem Cause Solution
Light 3 on the display is
blinking
Dirty filter
Replace the filter package and
reset the filter alarm by pressing
Button 2 on the remote control
for 3 seconds
The device does not
work
The front panel has not been
replaced correctly.
Remove the front panel and put
it back again. Make sure that the
top of the panel is placed cor-
rectly.
The power cord is not connected. Insert the plug into the socket.
The power cord is not connected
properly. Insert the plug into the socket
correctly.
The fuse of the unit is defective.
Have the fuse replaced by a
recognised Qlima dealer.
The remote control is
not working. The batteries in the remote con-
trol are dead.
Replace the batteries.
The device does not
remove odours and/or
dust.
The filter package has not been
inserted correctly. Insert the filter package cor-
rectly.
The filter package is dirty. Replace the filter package.
The Auto mode doesn't
work.
The sensor is dirty.
Run the air cleaner ventilator at
its highest setting.
No / insufficient air circu-
lation.
The air flow is blocked.
Remove the blockage.
Replace the filters.
GUARANTEE CONDITION
We provide a two-year guarantee on your air purifier from the date of purchase. All mate-
rial or manufacturing defects will be repaired free of charge. The following applies:
• All claims for compensation, including consequential damage, will not be entertained.
• Any repairs or replacement of components during the warranty period will not result
in an extension of the warranty period.
• The warranty will expire if any alterations have been made, not genuine components
have been fitted or if the air purifier has been repaired by a third party.
• Components subject to normal wear and tear, such as the air filter, are not covered by
the warranty.
• The warranty is only valid on presentation of the original, unaltered, and datestamped
purchase receipt.
• The warranty does not cover damage caused by actions that deviate from those as
described in the user’s manual or by neglect.
• Shipment costs and the risks associated with the shipment of the air purifier or parts of
the air purifier are always borne by the purchaser.
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