Downloading an enclosure diagnostic log – Avago Technologies 3ware SAS 9750-16i4e User Manual
Page 200
Chapter 10. Enclosure Management
188
3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2
Figure 93. Enclosure Information page
3
To turn off any alarms that are activated to all enclosures attached to the
controller, press
F5
.
Downloading an Enclosure Diagnostic Log
The enclosure diagnostic log may be requested by 3ware Customer Support to
help troubleshoot problems on your controller. You can download this
diagnostic log from the Enclosure Details page.
To download the diagnostic log
1
In 3DM2, choose
Monitor >> Enclosure Summary
from the menu bar.
2
Make sure the correct controller is displayed in the
Select Controller
field in the menu bar.
3
On the Enclosure Summary page, click the
ID
link of the desired
enclosure.
The Enclosure Details page for the selected controller appears.
4
Click on the
Diagnostic Text
link.
5
When the Save or Open dialog box appears, navigate to where you want
to save the log and click
OK
.