PLANET BM-2101 - Manual (Page 3)

Customer Service
For information on customer service and support for the Internet Monitor, please refer to the following
Website URL:
http://www.planet.com.tw
Before contacting customer service, please take a moment to gather the following information:
♦ Internet Monitor serial number and MAC address
♦ Any error messages that displayed when the problem occurred
♦ Any software running when the problem occurred
♦ Steps you took to resolve the problem on your own
Revision
User’s Manual for PLANET Bandwidth Management Gateway
Model: BM-2101
Rev: 1.0 (March, 2007)
PartNo.EM-BM2101v1