Philips DL8790/10 User Manual

Page 56

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56

57

Problem

Possible cause

Solution

Unable to find

the Philips

HealthSuite

health app in the

app store.

A typo in app store search

is made.

Try to write the name 'HealthSuite'

correctly in your app store or go to

www.philips.com/healthprograms/

for further instructions.

Unable to

download app.

Smartphone is not

compatible with the app.
Incorrect OS.

The app only works with iOS and

Android. Make sure iOS 8.0+ or

Android 4.4.2+ is installed on your

mobile device.

Pairing was

unsuccessful.

Bluetooth is switched off on

your phone.

Activate Bluetooth on

smartphone.

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