4 troubleshooting (faq), Troubleshooting (faq) -15 – Asus ProArt Display PA329CRV 31.5" 4K HDR Monitor User Manual

Page 36

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3-15

ASUS PA329CRV Series LCD Monitor

3.4

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor

is in the ON mode.

• Check if the power cord is properly

connected to the monitor and the power

outlet.

• Check if the power switch is ON.

The power LED lights amber and there is

no screen image

• Check if the monitor and the computer are

in the ON mode.

• Make sure the signal cable is properly

connected the monitor and the

computer.

• Inspect the signal cable and make sure

none of the pins are bent.

• Connect the computer with another

available monitor to check if the computer

is properly working.

Screen image is too light or dark

• Adjust the Contrast and Brightness

settings via OSD.

Screen image bounces or a wave pattern is

present in the image

• Make sure the signal cable is properly

connected to the monitor and the

computer.

• Move electrical devices that may cause

electrical interference.

Screen image has color defects (white does

not look white)

• Inspect the signal cable and make sure

that none of the pins are bent.

• Perform All Reset via OSD.

• Adjust the R/G/B color settings or select

the Color Temperature via OSD.

No sound or sound is low

• Ensure that the HDMI/DisplayPort/USB

Type C cable is properly connected to the

monitor and the computer.

• Adjust the volume settings of both your

monitor and HDMI/DisplayPort/USB Type

C device.

• Ensure that the computer sound

card driver is properly installed and

activated.

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