Dell U2422H 23.8" 16:9 IPS Monitor User Manual

Page 90

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Troubleshooting

No Video/Power
LED on

No picture or no
brightness

• Increase brightness & contrast

controls via OSD.

• Perform monitor self-test feature

check.

• Check for bent or broken pins in the

video cable connector.

• Run the built-in diagnostics.

• Ensure that the correct input source is

selected in the

Input Source

menu.

Poor Focus

Picture is fuzzy,
blurry, or ghosting

• Eliminate video extension cables.

• Reset the monitor to factory settings.

• Change the video resolution to the

correct aspect ratio.

Shaky/Jittery
Video

Wavy picture or
fine movement

• Reset the monitor to factory settings.

• Check environmental factors.

• Relocate the monitor and test in

another room.

Missing Pixels

LCD screen has
spots

• Cycle power On-Off.

• Pixel that is permanently Off is a

natural defect that can occur in LCD
technology.

• For more information on Dell Monitor

Quality and Pixel Policy, see Dell
Support site at:

http://

www.dell.com/pixelguidelines

.

Stuck-on Pixels

LCD screen has
bright spots

• Cycle power On-Off.

• Pixel that is permanently off is a

natural defect that can occur in LCD
technology.

• For more information on Dell Monitor

Quality and Pixel Policy, see Dell
Support site at:

http://

www.dell.com/pixelguidelines

.

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