Dell E2724HS 27" Monitor User Manual
Page 61
Troubleshooting
│
61
Common
Symptoms
Possible Solutions
Missing Color
• Perform monitor self-test feature check.
• Ensure that the video cable connecting the monitor to the
computer is connected properly and is secure.
• Check for bent or broken pins in the video cable
connector.
Wrong Color
• Try different
Preset Modes
in
Color
settings OSD.
Adjust
R/G/B
value in
Custom Color
in
Color
settings
OSD.
• Change the
Input Color Format
to
RGB
or
YCbCr/
YPbPr
in the
Color settings
OSD.
• • Run the built-in diagnostics.
Image retention
from a static image
left on the monitor
for a long period of
time
• Set the screen to turn off after a few minutes of screen
idle time. These can be adjusted in Windows Power
Options or Mac Energy Saver setting.
• Alternatively, use a dynamically changing screensaver.
Video Ghosting or
Overshooting
• Change the
Response Time
in the
Display
OSD to
Normal
or
Fast
depending on your application and usage.