Troubleshooting – Li.Lac UV-C Microphone Disinfector User Manual

Page 18

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18

5

Troubleshooting

Problem

Possible cause

Solution

Display does not turn on No power

1.

Check if the device is connected to

power outlet.

2.

Check if the main fuse was triggered.

Display indicates

“Lamp error“

One or both of the UV-C

lamps are broken or

missing

1.

Replace the UV-C lamps. See

6.5

, page

22

.

Or:

2.

Send device to service:

e-Mail:

[email protected]

https://lilac.works/faq/#support

UV-C lamps are broken

or defect

Mechanical impact to UV-C

lamps.

Heavy vibration

CAUTION.

Lamp contains

mercury. Health hazard. Avoid

direct skin contact.

For handling of broken UV-C lamps follow

instructions

(see

7.2

,

page

30

)

Display indicates

“Lamp replacement

recommended”

UV-C lamps have exceeded

4000 disinfection cycles.

1.

Replace the UV-C lamps. See

6.5

page

22

.

Or:

2.

Send device to service:

E-Mail:

[email protected]

https://lilac.works/faq/#support

Display indicates “Error

XYZ“

Internal error

Contact support:

e-Mail:

[email protected]

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