Troubleshooting – Li.Lac UV-C Microphone Disinfector User Manual
Page 18

18
5
Troubleshooting
Problem
Possible cause
Solution
Display does not turn on No power
1.
Check if the device is connected to
power outlet.
2.
Check if the main fuse was triggered.
Display indicates
“Lamp error“
One or both of the UV-C
lamps are broken or
missing
1.
Replace the UV-C lamps. See
6.5
, page
22
.
Or:
2.
Send device to service:
e-Mail:
https://lilac.works/faq/#support
UV-C lamps are broken
or defect
Mechanical impact to UV-C
lamps.
Heavy vibration
CAUTION.
Lamp contains
mercury. Health hazard. Avoid
direct skin contact.
For handling of broken UV-C lamps follow
instructions
(see
7.2
,
page
30
)
Display indicates
“Lamp replacement
recommended”
UV-C lamps have exceeded
4000 disinfection cycles.
1.
Replace the UV-C lamps. See
6.5
page
22
.
Or:
2.
Send device to service:
E-Mail:
https://lilac.works/faq/#support
Display indicates “Error
XYZ“
Internal error
Contact support:
e-Mail: