Hard disk problems, Software problems – Epson Y16499100301 User Manual

Page 99

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to see what files the diskette contains; it may contain
information you do not want to change or lose. (Chapter 4

describes how to display a directory.) Although you should

normally write-protect all program diskettes, some

application programs store temporary files on the diskette.

These programs do not work if you write-protect the

diskette.

Hard Disk Problems

If you have problems with your hard disk when you first

start to use it, make sure it has been set up properly. See

Chapter 2, “Preparing a Hard Disk for Use.” Also be sure the
switch on the back panel is on. See “Hard Disk Power Switch”
in Chapter 2.

If you cannot access data stored on your hard disk, you

may have accidentally repartitioned or reformatted part or all
of the disk. If you have not done so and your hard disk does

not function properly, have an authorized Epson service center

check your hard disk. Never open the airtight container that
encloses the recording disk.

Software Problems

If you have trouble with a software program, check the

following possible problems and solutions:

1. The software program does not start. Check that you are

following the correct procedure for your operating system.

Be sure you insert the system diskette in drive A (on the

right side of the computer).

2. An application program does not work. Check the software

manual and complete the routine according to the

instructions. If this does not work, reset the computer (as

described in Chapter 3 under “Resetting the Computer”),
reload the program, and try the routine again.

Troubleshooting

B-5

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