Bluetooth, Bluetooth –8 – HP rx3000 Series User Manual
Page 283
 
Troubleshooting
User’s Guide
12–8
Bluetooth
For more information on Bluetooth, refer to
Problem
Solution
I cannot discover 
another device.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not limited your ability to see devices.
• Be sure the device you are attempting to connect to is on 
and allows access to being discovered by other devices.
I can see other 
devices, but I 
cannot connect or 
exchange data 
with them.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure the other device has not restricted your access.
• Try initiating pairing from the other device. Some 
Bluetooth-enabled devices can only initiate pairing and 
cannot respond to pairing requests from other devices.
Other devices 
cannot find or 
connect to my 
device.
• Be sure Bluetooth is turned on.
• Move closer to the device.
• Be sure you have not restricted other devices from finding 
yours.
• Check your Bluetooth settings to ensure you have allowed
your device to be discovered and others to connect.
Other devices do 
not receive my 
correct business 
card information.
• Be sure you have correctly set up your business card
information in Bluetooth Settings.
• Check Bluetooth Settings to be sure you have not restricted
this function.