HP A7818-IE002 User Manual

Page 159

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Troubleshooting Your Workstation

Case 2: Monitor Is Blank, MaxiLife Is OK

Chapter 7

159

NOTE

If the monitor goes blank or becomes corrupted during startup, refer to “Case 5: Screen
Goes Blank Or Corrupt Image” on page 166.

Dual monitor or multi-monitor configuration problem

If you have a dual monitor
video card installed, but only
one monitor, check that it is
connected to Output 1.

The outputs are labelled on the video card.

If you have two or more
video cards installed, but
only one monitor, check that
the monitor is connected to
the correct output.

Plug the monitor in the video output on the
AGP video card.

Only one monitor is
being displayed by
Windows.

The driver is correctly
configured for multi-monitor
operations.

1.

Connect the top connector on the video
card, labelled 1, to the first monitor.

2.

Connect second connector, labelled 2, to
the second monitor.

3.

Turn on both monitors before booting
the workstation.

One monitor is blank.

Multi-monitor configuration
and resolution have been
correctly defined.

1.

Access

Display Properties

through

Start,

Settings, Control Panel

.

2.

Select the multi-monitor option and
configure for the required number of
monitors and resolution.

NOTE: For the Matrox G4xx dual monitor
graphics card, the multi-monitor setting is
only available if both monitors are
connected to the workstation and switched
on before the workstation is switched on.

Symptom...

Check that...

How...

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