You cannot turn off your workstation, Table – HP A7818-IE002 User Manual

Page 172

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Troubleshooting Your Workstation

Use Or Configuration Problems

Chapter 7

172

You Cannot Turn Off Your Workstation

PSU 12 V error

12V PSU is out of range 10,8V – 13,2V

Check power supply unit.

Power CPU error

CPU power is out of range 1V – 3V

Change system board.

PSU 3V3 error

3.3V PSU is out of range 3,15V – 3,45V

Check power supply unit.

2V5 mainboard

2V5 on main board is out of range
2,25V – 2,75V

Change system board.

1V8 mainboard

1V8 on main board is out of range
1,6V – 2,1V

Change system board.

PSU -5V error

-5V on main board out of range
4,5V – 5,5V

Check power supply unit.

Temperature Error Messages

Processor Temp

Processor temperature exceeds 80˚C

Check airflow access to the
heatsink. Check processor.

CPU Shutdown

thermal or internal processor failure

Check processor.

PCI Temperature

Ambient or PCI temperature exceeds 64˚C

Check airflow access to the PCI
area.

Disk Temperature

Disk temperature exceeds 58˚C or sensor
unplugged

Check airflow access to the
disk area. Check sensor is
plugged in.

CPU Throttle

Processor on thermal protection –
frequency is halved.

Check airflow access to the
heatsink. Check processor.

Fan Error Messages

System FAN

Check if system fan has
stopped or is unplugged.

PCI FAN

Check if PCI fan has stopped or
is unplugged.

CPU FAN

Check if CPU fan has stopped
or is unplugged.

MaxiLife Error

Message

Explanation

Action to Take

Symptom...

Check that...

How...

Workstation does not make a
buzzing or beeping sound
when you press the power
button, but you are still
unable to turn it off.

You have saved all
data and exited all
programs.

1.

Save all data and exit all programs (if
you can).

2.

Press the power button and keep it
pressed for 5 seconds. The workstation
will turn off.

3.

Remove the power cord.

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