HP 220240 - Manual (Page 141)

6.7 Paper Jams
Paper jams are typically caused by:
• Damaged paper (torn or folded)
• Improperly stored paper (excessive paper curl or humidity)
• Paper that does not meet specifications (incorrect weight or heat
tolorance)
• Paper that is improperly loaded in the tray (not aligned properly)
To reduce the chance of paper jams, follow the instructions for proper paper
selection, storage, and loading as outlined in Chapter 5. To ensure that
you are loading paper in the tray properly, see Section 5.5.1 for the correct
procedure.
The following events occur when there is a paper jam in the printer:
• The printer stops printing and goes off line.
• The error message 13 PAPER JAM is displayed on the control panel.
• The Alarm indicator lights.
Most paper jams occur in the areas shown in Figure 6–1.
Troubleshooting 6–13