HP PROLIANT DL320 G6 - Manual (Page 67)

Troubleshooting 67
Service notifications
To view the latest service notifications, refer to the HP website ( http://www.hp.com/go/bizsupport ).
Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.
Troubleshooting flowcharts
To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section,
"Start diagnosis flowchart (on page
67 )," and follow the appropriate diagnostic path. If the other
flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis
flowchart (on page
68 )." The General diagnosis flowchart is a generic troubleshooting process to be used
when the problem is not server-specific or is not easily categorized into the other flowcharts.
The available flowcharts include:
• Start diagnosis flowchart (on page 67 )
• General diagnosis flowchart (on page 68 )
• Server power-on problems flowchart (on page 70 )
• POST problems flowchart (on page 73 )
• OS boot problems flowchart (on page 74 )
• Server fault indications flowchart (on page 76 )
Start diagnosis flowchart
Use the following flowchart to start the diagnostic process.
Item Refer to
1 "General diagnosis flowchart (on page 68 )"
2 "Power-on problems flowchart (" Server power-on problems flowchart "
on page 70 )"
3 "POST problems flowchart (on page 73 )"
4 "OS boot problems flowchart (on page 74 )"
5 "Server fault indications flowchart (on page 76 )"