Understanding printer messages – HP 2500CMHP User Manual

Page 38

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34

Message

Explanation

Solution

OFFLINE

The printer is offline.

Press to set the printer online.

CANCELING JOB

The printer is canceling
the current print job.

[COLOR] INK OUT,

One of the ink cartridges

Replace the appropriate cartridge.

REPLACE CART

(black, cyan, magenta
or yellow) is out of ink.

[COLOR] CART

One of the ink cartridges

Replace the appropriate cartridge.

FAULTY, REPLACE

(black, cyan, magenta
or yellow) is faulty.

[COLOR] CART

One of the ink cartridges

Insert the appropriate cartridge.

MISSING, INSERT

(black, cyan, magenta or
yellow) is missing.

[COLOR] PRNT-HD

One of the printheads

Replace the appropriate printhead.

FAULTY, REPLACE

(black, cyan, magenta
or yellow) is faulty.

[COLOR] PRNT-HD

One of the printheads

Insert the appropriate printhead.

MISSING, INSERT

(black, cyan, magenta
or yellow) is missing.

PRNT-HD ACCESS

The Printhead Access

Close the cover and press to resume

COVER OPEN

Cover is open.

printing.

TOP COVER OPEN

The Top Cover is open.

Close the cover and press to resume
printing.

PAPER JAM, OPEN

There is paper jammed

Open the Top Cover to remove paper.

TOP COVER

in the printer.

When finished, close the Top Cover and
press to resume printing.

CARRIAGE JAM,

The Carriage is jammed.

Open the Top Cover to clear obstruction.

OPEN TOP COVER

When finished, close the Top Cover and
press to resume printing.

CARRIAGE JAM,

The Carriage is jammed.

Open the Printhead Access Cover to

OPEN ACC COVER

remove obstruction. When finished, close
the Printhead Access Cover and align
printheads.

Understanding Printer Messages

Note: [ ] in the Message column indicate variables.

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