Document Outline

• Section 1: Introduction
  • How to use the manual
  • Safety Messages (review carefully)
  • DTC400/DTC300/DTC300M Card Printer Overview
    • Reviewing the DTC400/DTC300/DTC300M Block Diagram
    • Reviewing the DTC400/DTC300/DTC300M Sequence of Operations
      • Reviewing the DTC400/DTC300/DTC300M Sequence of Operations (continued)
      • Continued on the next page
      • Reviewing the DTC400/DTC300/DTC300M Sequence of Operations (continued)
    • Reviewing the DTC400/DTC300/DTC300M Boot up Sequence
• Section 2: Specifications
  • Table of Contents
  • Regulatory Compliances
  • Agency Listings
  • Technical Specifications
    • Technical Specifications (continued)
    • Technical Specifications (continued)
  • Visual Security Solutions (Specifications)
    • VeriMarkTM Cards - 2-D holographic foil application
    • Custom HoloMarkTM Cards
    • Visual Security - Card Stock Part Numbers
    • Visual Security - Fargo Certified Overlaminates (Special Order in 50 quantity minimum)
    • Visual Security Card Stock - Tolerances
    • VeriMarkTM - Application Specifications
    • HoloMarkTM and Custom HoloMarkTM - Application Specifications
  • Functional Specifications
    • Printer Components: Front Cover
    • Printer Components: Print Ribbons
    • Printer Components: Resin-Only Print Ribbons
    • Printer Components: Dye-Sublimation Print Ribbons
    • Printer Components: Dye-Sublimation/Resin Print Ribbons
    • Printer Components: Blank Cards
• Section 3: Setup and Installation Procedures
  • Table of Contents
  • Printer Setup and Installation
    • Choosing A Good Location
    • About Moisture Condensation
    • Unpacking and Inspection
    • Reviewing the Printer (front view)
    • Reviewing the Printer (front view; Cartridge being installed)
    • Reviewing the LCD (top-front part of Printer)
    • Connecting the Printer power
    • Installing the Print Ribbon Cartridge
      • Installing the Print Ribbon Cartridge (continued)
      • Installing the Print Ribbon Cartridge (continued)
    • Installing Blank Cards into the Card Hopper
      • Installing Blank Cards into the Card Hopper (continued)
      • Installing Blank Cards into the Card Hopper (continued)
    • Lowering the Card Output Hopper
  • Printer Driver Installation
    • Installing the Printer Driver
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
      • Installing the Printer Driver (continued)
    • Printing a Test Print Image
      • Printing a Test Print Image (continued)
  • Printer Transport
    • Moving the Printer to another location
• Section 4: General Troubleshooting
  • Table of Contents
  • Safety Messages (review carefully)
  • Communications Errors
    • Resolving the Communication Errors
      • Resolving the Communication Errors (continued)
  • Print Process Errors
    • Resolving a Card Not Fed Error (Cards will not feed off the Hopper)
      • Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued)
      • Resolving a Card Not Fed Error (Cards will not feed off the Hopper) (continued)
    • Resolving a Card Not Fed Error (Two (2) or more card feed at the same time)
      • Resolving a Card Not Fed Error (Two (2) or more card feed at the same time) (continued)
    • Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted)
      • Resolving a Ribbon RFID Error (Ribbon RFID Antenna is Corrupted) (continued)
    • Resolving a Ribbon RFID Error (Ribbon RFID Sensor is Corrupted)
    • Resolving the Mag Verify Error
      • Resolving a Mag Verify Error (continued)
      • Resolving a Mag Verify Error (continued)
    • Resolving the No Mag Installed Error
      • Resolving a No Mag Installed Error (continued)
    • Resolving a Ribbon Sensor Error (Ribbon Miscue)
      • Resolving a Ribbon Sensor Error (Ribbon Miscue) (continued)
    • Resolving a Ribbon Break Jam Error
      • Resolving a Ribbon Break Jam Error (continued)
    • Resolving a Ribbon Out Error
    • Resolving a No Ribbon Installed Error
      • Resolving a No Ribbon Installed Error (continued)
    • Resolving a Invalid Ribbon Error
      • Resolving a Invalid Ribbon Error (continued)
    • Resolving a Wrong Ribbon Error
      • Resolving a Wrong Ribbon Error (continued)
    • Resolving a Card Jam Error
      • Resolving a Card Jam Error (continued)
    • Resolving a Headlift Motor or Sensor Error
      • Resolving a Headlift Motor or Sensor Error (continued)
    • Resolving the Cover Open Error Message
    • Resolving the Blank Output issues
      • Resolving the Blank Output issues (continued)
      • Resolving the Blank Output issues (continued)
  • Diagnosing Image Problems
    • Resolving the Pixel Failure problems
    • Resolving the Card Surface Debris problems
    • Resolving the Incorrect Image Darkness problems
      • Resolving the Incorrect Image Darkness problems (continued)
    • Resolving Ribbon Wrinkle problems
      • Resolving Ribbon Wrinkle problems (continued)
    • Resolving the Excessive Resin Printing problems
      • Resolving the Excessive Resin Printing problems (continued)
    • Resolving the Incomplete Resin Printing problems
    • Resolving the Image Placement problems
      • Resolving the Image Placement problems (continued)
      • Resolving the Image Placement problems (continued)
    • Resolving the Poor Image Quality problems
  • Running the Self Test
    • Running the Standard Self Test Print
    • Running the Magnetic Self Test (HiCo Only)
• Section 5: Printer Adjustments
  • Table of Contents
  • Safety Messages (review carefully)
  • DTC400/DTC300 Print Driver Options
    • Reviewing DTC400, DTC300 and DTC300M Printer Drivers
    • Reviewing DTC400 Printer Drivers
    • Reviewing DTC300 Printer Driver
    • Reviewing DTC300M Printer Drivers
  • Using the Card tab
    • Adjusting the Card Size Option
    • Adjusting the Orientation Option
    • Selecting the number of copies
    • Using the Diagnostics button under the Card tab
    • Using the Clean Printer Option
      • Using the Clean Printer Option (Continued)
    • Using the Test Print button
    • Using the About button
  • Using the Device Options tab (DTC400/DTC300)
    • Adjusting the Ribbon Type option
    • Selecting the Auto Ribbon Select option
    • Adjusting the Color Matching option
    • Adjusting for the Resin Dither
    • Using the Rotate Image 180 Degrees option
    • Using the Disable Printing option
  • Using the Device Options tab (DTC300M)
    • Adjusting the Ribbon Type option
    • Selecting the Auto Ribbon Select option
    • Adjusting for the Resin Dither
    • Using the Rotate Image 180 Degrees option
    • Using the Disable Printing option
    • Using the Resin Heat (K) option
  • Using the Overlay Heat (O) option
  • Using the Image Color tab (DTC400/DTC300)
    • Using the Resin Heat (K) option
    • Using the Overlay Heat (O) option
    • Using the Color Matching option and Default button
  • Using the Calibrate tab
    • Using the Image Position Controls
      • Using Image Position controls (continued)
    • Using the Sensors button
    • Using the Settings button
  • Using the Magnetic Encoding tab
    • Using the Magnetic Track Selection radio buttons
      • Using the Magnetic Track Selection radio buttons (continued)
    • Using the Magnetic Track Options radio buttons
    • Using the Bit Density radio buttons
    • Using the Character Size radio buttons
    • Reviewing the Enable MLE Support checkbox
    • Using the ASCII Offset radio buttons
    • Using the LRC Generation radio buttons
    • Using the Character Parity radio buttons
    • Using the Shift Data Left checkbox
    • Reviewing the ISO Track Locations
    • Sending the Track Information
    • Entering the Track Information
    • Reviewing Tracks 1, 2 and 3 (in table format)
    • Reviewing the Track Data Note
    • Reviewing the ASCII Code and Character Table
  • Using the Overlay / Print Area tab
    • Using the Overlay / Print Area dropdown menu
      • Using the Overlay / Print Area dropdown menu (continued)
    • Using the Overlay / Print Area
      • Using the Overlay / Print Area (continued)
    • Using the Defined Area Option
      • Using the Defined Area Option (continued)
      • Using the Defined Area Option (continued)
      • Using the Defined Area Option (continued)
      • Using the Defined Area Option (continued)
    • Using Security Options (Visual Security Solutions)
    • Selecting Orientation - Landscape under Card tab
    • Selecting the Visual Security Solutions dropdown menu (A to D)
    • Selecting Orientation - Portrait under Card tab
    • Selecting the Visual Security Solutions dropdown menu (E to H)
    • Selecting the VeriMark radio button
    • Selecting the HoloMark radio button
    • Reviewing the Custom VeriMark Card (Custom Graphic in a 2D foil)
      • Sample 1: VeriMark Card (Landscape - Orientation) - 4 positions (below)
      • Sample 2: VeriMark Card (Portrait - Orientation) - 4 positions (below)
    • Reviewing the Custom HoloMark Card (Custom Graphic in a 2D foil)
      • Sample 1: HoloMark Card (Landscape - Orientation) - 4 positions (below)
      • Sample 2: HoloMark Card (Portrait - Orientation) - 4 positions (below)
  • Using the K Panel Resin tab
    • Selecting from the Print All Black With K Panel options
    • Selecting the Full Card option
    • Selecting the Defined Area(s) option
    • Selecting the Undefined Area(s) option
    • Selecting the Defined Area(s) function
      • Selecting the Defined Area(s) function (continued)
      • Selecting the Defined Area(s) function (continued)
      • Selecting the Defined Area(s) function (continued)
      • Selecting the Defined Area(s) function (continued)
      • Selecting the Defined Area(s) function (continued)
      • Selecting the Defined Area(s) function (continued)
    • Selecting the Print YMC under K and Print K Only options
  • Using the Printer Supplies tab
    • Reviewing the Ribbon Information
    • Reviewing the Ribbon Level Indicator
  • Using the Printer Calibration Utility
    • Using the Image Darkness Option
    • Using the Print Top of Form Option
    • Using the Print End of Form Option
    • Using the Print Left of Form Option
    • Using the Magnetic Encoder Voltage Offset Option
      • Adjusting the Hi-Co Voltage Offset
      • Adjusting the Lo-Co Voltage Offset
    • Using the Mag Top of Form Option
      • Using the Mag Top of Form Option (continued)
    • Using the Ribbon Tension Option
    • Using the LCD Contrast Option
• Section 6: Cleaning
  • Table of Contents
  • Safety Messages (review carefully)
    • Using the Required Supplies
  • Cleaning Procedures
    • Cleaning the Printhead
    • Cleaning the Card Feed and Cleaning Rollers
    • Cleaning the Printer's Interior
• Section 7: Parts Replacement
• Section 8: Packing the Card Printer
  • Table of Contents
• Section 9: Board Level Diagnostics
  • Table of Contents
  • Safety Messages (review carefully)
  • Sensor and Motor
    • Reviewing the Sensor Location and Voltages
    • Reviewing the Motor Voltages (when active)
• Section 10: Diagnostic Tool Utility
  • Table of Contents
  • Using the Diagnostic Tool Utility
    • Selecting from the Printer Selection menu
    • Reviewing customized Diagnostic Utility tabs for your Printer
  • Using the Diagnostic Utility tabs
    • Selecting the Print Spooler tab in the Diagnostics Utility
      • Selecting the Print Spooler tab in the Diagnostics Utility (continued)
      • Selecting the Print Spooler tab in the Diagnostics Utility (continued)
      • Selecting the Print Spooler tab in the Diagnostics Utility (continued)
      • Selecting the Print Spooler tab in the Diagnostics Utility (continued)
    • Selecting the Firmware Updates tab in the Diagnostics Utility
    • Downloading Firmware Updates
    • Selecting the Firmware File
    • Placing the Printer in the Upgrade Mode
    • Sending the Firmware File
    • Selecting the Mechanics tab in the Diagnostics Utility
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
      • Selecting the Mechanics tab in the Diagnostics Utility (continued)
    • Selecting the Self Tests tab in the Diagnostics Utility
    • Selecting the Card Samples tab in the Diagnostics Utility
    • Selecting the Magnetic Encoding tab in the Diagnostics Utility
    • Selecting the Help button in the Diagnostics Utility
    • Selecting the About button in the Diagnostics Utility
    • Selecting the Exit button in the Diagnostics Utility
• Section 11: Firmware Upgrades
• Fargo Technical Support
  • Table of Contents
  • Contacting Fargo Technical Support
  • Reading the Serial Numbers on a Fargo Printer
    • Finding out when a Fargo Card Printer was manufactured
    • Reviewing Example No. 1: Serial Number 80453289
    • Reviewing Example No. 2: Serial Number A1280224
• Section 13: Reviewing the Spare Parts List
  • Reviewing the DTC400/DTC300/DTC300M Spare Parts List
• Section 14: Glossary of Terms
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
  • Glossary of Terms (continued)
• Section 15: Index