Resolving the card surface debris problems, Resolving the card surface debris problems -39 – Fargo DTC300 User Manual

Page 96

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Fargo Electronics, Inc.

DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)

4-39

Resolving the Card Surface Debris problems

All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.

Step Procedure

1

Review the following information.

Symptom: Prints have spots (white or colored voids) and/or dust on them
(See sample image below).

Printer Error State: None

LCD Error Display: None

Driver Monitor Error Display: None

2

Ensure the cards are clean and stored in a dust-free environment. Do not use
cards with embedded contaminants in the surface.

3

Clean the inside of the Printer. See Cleaning the Printer's Interior.

4

Clean the Cleaning Roller. See Cleaning the Card Feed and Cleaning Rollers.

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