Diagnosing image problems, Resolving the pixel failure problems, Diagnosing image problems -38 – Fargo DTC300 User Manual
Page 95: Resolving the pixel failure problems -38
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Fargo Electronics, Inc.
DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)
4-38
Diagnosing Image Problems
Resolving the Pixel Failure problems
All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.
Step Procedure
1
Review the following information.
•
Symptom: A thin line or scratch travels the entire length of the card (See
sample image below).
•
Printer Error State: None
•
LCD Error Display: None
•
Driver Monitor Error Display: None
2
Check the card stock for scratches. Replace the cards (as needed).
3
Examine the Printhead for visible damage.
4
Clean the Printhead. See the Cleaning the Printhead procedure.
5
Replace the Printhead if the problem persists. See Replacing the Printhead
Assembly (D900023).