Resolving a ribbon break jam error, Resolving a ribbon break jam error -21 – Fargo DTC300 User Manual

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Fargo Electronics, Inc.

DTC400/DTC300/DTC300M Card Printer User Guide (Rev. 1.1)

4-21

Resolving a Ribbon Break Jam Error

All Troubleshooting procedures assume that only factory-authorized supplies are in use in
the Printer.

Step Procedure

1

Review the following information.

Symptom: The Print Ribbon has become jammed or has broken in the
Printer

Printer Error State: The Ribbon Supply Encoder Sensor has
unexpectedly stop receiving information from the Ribbon Encoder

LCD Error Display: Ribbon BreakJam

Driver Monitor Error Display: Ribbon BreakJam

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