Document Outline

• Important Information
• Attention
• Table of Contents
  • 1 Operation 11
  • 2 Manager Operation 141
  • 3 Customising Your Phone & System 159
  • 4 Appendix 187
  • Index 209
• Operation
  • 1.1 Before Operating the Telephones
    • 1.1.1 Before Operating the Telephones
      • What Kind of Telephone Can Be Used?
      • Feature Numbers
      • Tone
      • Display
      • Using a Navigator Key/Jog Dial/Volume Key
      • Examples
      • Restrictions
      • Icon Descriptions
      • When You Use a Panasonic Proprietary Telephone
      • How to Follow the Steps
      • Connection Example
  • 1.2 Making Calls
    • 1.2.1 Basic Calling
      • Calling Another Extension
      • Calling an Outside Party
      • Making a Call to a Private Network (TIE Line Access)
      • Using an Account Code (Account Code Entry)
    • 1.2.2 Easy Dialling
      • With a One-touch Button (One-touch Dialling)
      • Using Numbers Stored at Your Extension (Personal Speed Dialling)
      • Using Numbers Stored in the PBX (System Speed Dialling)
      • To a Preset Number by Going Off-hook (Hot Line)
      • Using a Preprogrammed Number (Quick Dialling)
    • 1.2.3 Redial
      • Redialling the Last Number You Dialled (Last Number Redial)
    • 1.2.4 When the Dialled Line is Busy or There is No Answer
      • Reserving a Busy Line (Automatic Callback Busy)
      • Setting Callback on an ISDN Line (Completion of Calls to Busy Subscriber [CCBS])
      • Sending a Call Waiting Tone (Call Waiting)
      • Leaving a Message Waiting Indication/Calling Back the Caller Who Left an Indication (Message Waiting)
      • Joining an Existing Call (Executive Busy Override)
      • Monitoring Another Extension (Call Monitor)
      • To an Extension Refusing the Call (DND Override)
    • 1.2.5 Accessing the ISDN Service (ISDN Service Access)
    • 1.2.6 Alternating the Calling Method (Alternate Calling-Ring/ Voice)
    • 1.2.7 Calling without Restrictions
      • Using Your Calling Privileges at Another Extension (Remote COS Access)
    • 1.2.8 To Access Another Party Directly from Outside (Direct Inward System Access [DISA])
      • Calling through DISA
    • 1.2.9 Setting Your Telephone from Another Extension or through DISA (Remote Setting)
  • 1.3 Receiving Calls
    • 1.3.1 Answering Calls
    • 1.3.2 Answering Hands-free (Hands-free Answerback)
    • 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
      • Answering a Call from Another Telephone (Call Pickup)
      • Denying Other People the Possibility of Picking Up Your Calls (Call Pickup Deny)
    • 1.3.4 Answering a Call via an External Speaker (Trunk Answer From Any Station [TAFAS])
    • 1.3.5 Using the ANSWER/RELEASE Button
    • 1.3.6 Identifying Malicious Calling Parties (Malicious Call Identification [MCID])
  • 1.4 During a Conversation
    • 1.4.1 Transferring a Call (Call Transfer)
      • Transferring to an Extension on the PBX
      • Transferring to an Outside Party Using the PBX Service
      • Transferring a Call Using the ISDN Service (Call Transfer [CT]-by ISDN)
    • 1.4.2 Holding a Call
      • Holding
      • Holding in a System Parking Zone (Call Park)
    • 1.4.3 Talking to Two Parties Alternately (Call Splitting)
    • 1.4.4 Answering Call Waiting
      • Answering Call Waiting in the PBX
      • Answering Call Waiting from the Telephone Company
    • 1.4.5 Multiple Party Conversation
      • Adding Other Parties during a Conversation (Conference)
      • Leaving a Conference (Unattended Conference)
      • Leaving a Conference (Leaving Three-party Conference)
      • Letting a Third Party Join Your Call (Privacy Release)
      • Adding a Third Party during a Conversation Using the ISDN Service (Three-party Conference [3PTY]-by ISDN)
    • 1.4.6 Mute
    • 1.4.7 Letting Other People Listen to the Conversation (Off-hook Monitor)
    • 1.4.8 Using the Headset (Headset Operation)
  • 1.5 Before Leaving Your Desk
    • 1.5.1 Forwarding Calls
      • Forwarding Your Calls (Call Forwarding [FWD])
      • Forwarding Your Calls Using ISDN Service (Call Forwarding [CF]-by ISDN)
    • 1.5.2 Showing a Message on the Caller's Telephone Display (Absent Message)
    • 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock)
  • 1.6 Making/Answering an Announcement
    • 1.6.1 Paging
      • Group Paging
      • Paging and then Transferring a Call
    • 1.6.2 Answering/Denying a Paging Announcement
    • 1.6.3 Making an Announcement and Having a Multiple Party Conversation (Broadcasting)
  • 1.7 Setting the Telephone According to Your Needs
    • 1.7.1 Setting the Alarm (Timed Reminder)
    • 1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])
    • 1.7.3 Receiving Call Waiting (Call Waiting/Off-hook Call Announcement [OHCA]/Whisper OHCA)
    • 1.7.4 Displaying Your Telephone Number on the Called Party and Caller's Telephone (Calling/Connected Line Identification Presentation [CLIP/COLP])
    • 1.7.5 Preventing Your Telephone Number Being Displayed on the Caller's Telephone (Connected Line Identification Restriction [COLR])
    • 1.7.6 Preventing Your Number Being Displayed on the Called Party's Telephone (Calling Line Identification Restriction [CLIR])
    • 1.7.7 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)
    • 1.7.8 Turning on the Background Music (BGM)
    • 1.7.9 Protecting Your Line against Notification Tones (Data Line Security)
    • 1.7.10 Checking the Time Service Status
    • 1.7.11 Setting the Parallelled Telephone to Ring (Parallelled Telephone)
    • 1.7.12 Using Your PS in Parallel with a Wired Telephone (Wireless XDP Parallel Mode)
    • 1.7.13 Clearing Features Set at Your Extension (Extension Feature Clear)
  • 1.8 Utilising the Call Centre
    • 1.8.1 Leaving an Incoming Call Distribution Group (Log-in/Log- out, Wrap-up)
    • 1.8.2 Monitoring and Controlling the Call Status of an Incoming Call Distribution Group (Incoming Call Distribution Group Monitor)
      • Monitoring the Status of Waiting Calls
      • Monitoring and Changing the Log-in/Log-out Status of Extensions
    • 1.8.3 Forwarding a Waiting Call (Manual Queue Redirection)
  • 1.9 Using User-supplied Equipment
    • 1.9.1 If a Doorphone/Door Opener is Connected
      • Doorphone Call
      • Opening a Door (Door Open)
    • 1.9.2 If an External Relay is Connected
    • 1.9.3 If an External Sensor is Connected
    • 1.9.4 If a Host PBX is Connected
      • Accessing External Services (External Feature Access [EFA])
    • 1.9.5 If a Voice Processing System is Connected
      • Call Forwarding to Voice Mail (Voice Mail Integration)
      • Screening Calls (Live Call Screening [LCS])
      • Recording a Conversation
  • 1.10 After Moving to a New Location in the Office
    • 1.10.1 Using the Same Settings as Your Previous Extension (Walking Extension)
  • 1.11 Using a Display Proprietary Telephone
    • 1.11.1 Using the Call Log
      • Calling with the Incoming Call Log
      • Calling with the Outgoing Call Log
    • 1.11.2 Using the Directories
      • Calling with the Directory
      • Storing Names and Numbers
      • Entering Characters
    • 1.11.3 Accessing System Features (System Feature Access)
• Manager Operation
  • 2.1 Control Features
    • 2.1.1 Extension Control
      • Changing the Settings of Other Extensions
    • 2.1.2 Time Service Mode Control
    • 2.1.3 Restriction Level Control (Dial Tone Transfer)
    • 2.1.4 Turning on the External Background Music (BGM)
    • 2.1.5 Recording Outgoing Messages (OGM)
    • 2.1.6 Allowing Users to Seize an Unavailable Outside Line (Trunk Busy Out)
    • 2.1.7 Using the Telephones in a Hotel-type Environment (Hospitality Features)
      • Check-in
      • Check-out
      • Setting a Timed Reminder to a Room Extension (Remote Wake-up Call)
      • Recording room information using a room extension
    • 2.1.8 Releasing Network Direct Station Selection (NDSS) Monitor
• Customising Your Phone & System
  • 3.1 Customising Your Phone (Personal Programming)
    • 3.1.1 Customising Your Phone (Personal Programming)
      • Assigning an Extension PIN to Your Extension (Extension PIN [Personal Identification Number])
    • 3.1.2 Settings on the Programming Mode
      • Setting Features
      • Clearing Features
    • 3.1.3 Customising the Buttons
  • 3.2 Manager Programming
    • 3.2.1 Programming Information
    • 3.2.2 Manager Programming
      • Changing Call Charges and Extension Control
  • 3.3 Customising Your System (System Programming)
    • 3.3.1 Programming Information
      • Icon Descriptions
      • Procedure
    • 3.3.2 System Programming
      • Date & Time [000]
      • System Speed Dialling Number [001]
      • System Speed Dialling Name [002]
      • Extension Number [003]
      • Extension Name [004]
• Appendix
  • 4.1 Troubleshooting
    • 4.1.1 Troubleshooting
      • Troubleshooting
  • 4.2 Feature Number Table
    • 4.2.1 Feature Number Table
  • 4.3 What is This Tone?
    • 4.3.1 What is This Tone?
      • While on-hook
      • When going off-hook
      • When you make calls
      • While off-hook
      • When talking to an outside party
      • When setting the features or programming
  • 4.4 Revision History
    • 4.4.1 KX-TDA100/KX-TDA200 Version 1.1
      • New Contents
      • Changed Contents
    • 4.4.2 KX-TDA100/KX-TDA200 Version 2.0
      • New Contents
      • Changed Contents
    • 4.4.3 KX-TDA30 Version 1.1
      • New Contents
      • Changed Contents
    • 4.4.4 KX-TDA30 Version 2.0
      • New Contents
      • Changed Contents
• Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
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  • W
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