Problem solver, Questions? use this problem solver – GE 49-8549 User Manual

Page 36

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QUESTIONS?

USE THIS PROBLEM SOLVER

PROBLEM

SURFACE UNITS WILL NOT

MAINTAIN A ROLLING
BOIL OR FRYING RATE IS
NOT FAST ENOUGH

COOKTOP FEELS HOT

FOODS COOK SLOWLY

SURFACE UNITS DO NOT
WORK PROPERLY

TINY SCRATCHES
(may appear cracks) OR
ABRASIONS ON RADIANT
COOKTOP GLASS SURFACE

METAL MARKINGS
(may appear as scratches)

DARK STREAKS OR SPECKS

AREAS OF
DISCOLORATION
ON COOKTOP

SUGAR MIXTURES/

PLASTIC MELTED TO

THE SURFACE

FREQUENT CYCLING

OFF AND

OF

SURFACE UNITS

THE DISPLAY GOES BLANK

INDICATOR LIGHTS

COME ON WHEN THE

IS NOT IN USE

OVEN

DOES NOT WORK

POSSIBLE

You must use pans which are absolutely flat. If light can seen between

the pan bottom and a straight edge, the elements will not transfer heat properly.

Pan bottoms should closely match the diameter of the surface unit selected.

The glass cooktop surfaces may seem hotter than you are used to. This is

normal. Make sure flat-bottomed pans are used.

Improper cookware being used. Pan bottoms should be flat, fairly heavy--weight

and the same diameter as the surface unit selected.

Difficulty may be in the main distribution panel of your house, caused by a

blown oven-circuit fuse, a tripped oven-circuit breaker, the main fuse or
main circuit breaker, depending on the nature of the power supply. circuit
breaker is involved, reset it. the control box uses fuses, the oven
(a cartridge-type) should be changed, BUT ONLY BY SOMEONE
WITH ELECTRICAL CIRCUITS. after performing one

these procedures,

the fuse blows or circuit breaker trips again, call for service.

NOTE: Apartment tenants or condominium owners should ask their

management to perform this check before calling for service.

Cooktop surface unit controls are not properly set, or the wrong control knob

is set for the surface unit you are using.

Incorrect cleaning methods have been used, cookware

rough bottoms

been used, or coarse particles (salt or sand) were between the cookware and

surface of cooktop. Use recommended cleaning procedures, be sure cookware

bottoms and cookware are clean before use and use cookware with smooth
bottoms. Tiny scratches are not removable but will become less visible in time
as a result of cleaning.

Do not slide aluminum cookware across the surface. Use recommended

cleaning procedure to remove marks.

Incorrect cleaning materials have been used, encrusted

or

spatters

remain on the surface. Use a razor scraper and recommended cleaning procedure.

. Use a razor scraper and recommended cleaning procedure.

. Marks from alum inure and copper pans as

as mineral deposits from ater

or food can be removed with Cook Top Cleaning

. See the Glass Ceramic Cooktop Cleaning section.

Incorrect cookware used. Use only flat cookware to minimize cycling.

Disconnect power to the range at the fuse box or circuit breaker for at least

10 seconds. Turn power on

power up your range. the indicator

are

on,

for service.

Light bulb is

or defective. Tighten or replace.

Switch operating oven 1

is broken. Call for service.

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