Answering system solutions, Caller id solutions, Battery solutions – GE DECT 28821 User Manual

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5

Caller ID Solutions

No Display
• Charge the battery (for 16 hours). Or replace the battery.
• Make sure the unit is connected to a non-switched electrical outlet. Disconnect

the power adaptor from the base and reconnect it.

Caller ID Error Message
• The unit displays this message if it detects anything other than valid Caller ID

information during the silent period after the first ring. This message indicates the
presence of noise on the line.

No Caller ID
• You must be subscribed to the standard Name/Number Caller ID service from

your local telephone company to receive CID information.

Battery Solutions

If you experience any of the following problems, even after recharging the battery,
you may need to replace the battery pack:
• Short talk time
• Poor sound quality
• Limited range
• Charge indicator fails to turn on

Answering System Solutions

Can’t hear messages, beep, etc.
• Adjust speaker volume.
Time/Day setting stuck at 1 a.m Mon.
• Set the time clock.
Answers on 10th ring
• Make sure answering system is turned on.
• Answering system memory may be full. Erase some messages.
Incoming messages are incomplete
• An extension phone may have been lifted as a message is received.
• Answering system memory is full. Erase some messages.

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