Causes of poor reception, General product care – GE DECT 28821 User Manual

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• You may have accidently pressed the play/stop button during playback and

stopped the message.

Won’t respond to remote commands
• You must use a tone-dial phone. This phone does not support pulse (rotary)

dialing.

• Make sure to enter the correct security code.
• Did unit hang up? If you take no action for a period of time,

it automatically hangs up.

Causes of Poor Reception

• Aluminum siding.
• Foil backing on insulation.
• Heating ducts and other metal construction that can shield radio signals.
• You ’re too close to appliances such as microwaves, stoves, computers, etc.
• Atmospheric conditions, such as strong storms.
• Base is installed in the basement or lower floor of the house.
• Base is plugged into AC outlet with other electronic devices.
• Baby monitor is using the same frequency.
• Handset battery is low.
• You’re out of range of the base.

General Product Care

To keep your unit working and looking good, follow these guidelines:
• Avoid dropping the handset, as well as other rough treatment to the phone.
• Clean the phone with a soft cloth.
• Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or

other chemical products to clean the unit. Doing so will damage the finish.

• Retain the original packaging in case you need to ship the phone at a later date.
• Periodically clean the charge contacts on the handset and base with a clean

pencil eraser.

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