1 trademarks, 2 copyright, 3 customer support – MRV Communications EM316-2SFP User Manual
Page 5: 1 preliminary considerations
EM316-2SFP User Guide
P/N 1259003-001 Rev C3
iv
1 Preliminary Considerations
1.1 Trademarks
All trademarks are the property of their respective holders.
1.2 Copyright
MRV Communications reserves the right to make changes to products and documentation without
notice in order to improve reliability, function, or design. The user assumes sole responsibility for
applying the information supplied herein.
Copyright © 2007 MRV Communications. All rights reserved.
1.3 Customer Support
Before contacting customer support, look for software updates, technical specifications, and
frequently asked questions (FAQ) online at the MRV support website:
The website includes information regarding software updates, technical specifications, and
frequently asked questions (FAQ) as well as contact information.
Contact help online by sending email to
or through the website request link at
For direct MRV customer support by telephone, call your local sales representative, system
engineer, or one of the following numbers.
+1-800-435-7997
MRV Americas
(US, Canada, and Latin America)
+1-978-952-4888
MRV Europe
+49-6105-2070
MRV International
+972-4-993-6200
Include the following important information when opening a support case.
• Site ID or company name
• Contact information
• Model or product name
• Serial
number
• Top assembly revision (see label on board)
• Brief problem or question including a description of the host network environment
• Attenuation data for applicable high-speed fiber links
• Urgency of the issue