Special security command messages, Special security command tones – Master Lock XR20 User Manual

Page 7

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XR20 Introduction

3

Special Security Command Tones

Your keypad also contains a small speaker that allows it to alert you

to events as they occur on your system. Below are brief descriptions

of the different tones you will hear from the keypad:
Fire alert: Your keypad may sound a fire tone to alert persons in the

vicinity to the alarm condition. This is in addition to the bell output

from the alarm panel.
Burglary alert: Your keypad may sound a burglary tone to alert

persons in the vicinity to the alarm condition. This is in addition to

the bell output from the alarm panel.
Key press tone: A short beep as you press a key on the keypad.
Prewarn tone: A continuous pulsed tone that sounds when you open

an entry delay door on a system that is armed (turned on) reminding

you to disarm the burglary protection.
Monitor tone: A short tone that sounds for one second whenever a

door or window is opened while you are using the zone monitor

function from the User Menu. See Zone Monitor.
Trouble tone: A steady tone indicating a trouble condition on your

system. Press a Select key to silence the trouble tone.
Zone Activity Check tone: A steady tone indicating no zone activity

has occurred on your system within the programmed period of time.

Press any key to silence the tone.

What to do when the trouble tone is sounding

You can silence the trouble tone by pressing any one of
the top row Select keys. This only silences the keypad
and does not correct the condition that originally caused
the problem.

Special Security Command Messages

As you use your system, you will occasionally see a keypad display

that asks you to enter a user code or describes a condition on the

system. Below are some examples of the displays you will see.

ALARM

A 24-hour zone, such as a fire or panic zone, or an armed burglary

zone has been faulted. Your system may sound bells or sirens.

ALARM CANCELLED

This message displays when an authorized user has cancelled an

alarm condition by entering a valid user code and an “Alarm

Cancelled” report was sent to the central station.

TROUBLE

There is a problem with a protection device or system component.

This display is accompanied by a description of the problem.

ENTER CODE

The system requires you to enter a personal user code. User codes

can be required for turning your system on (arming), turning your

system off (disarming), and performing many other system options.
As you enter your user code, the keypad display shows an asterisk

(*) in place of each digit pressed. This prevents others from seeing

your user code on the display as it is entered. TRY AGAIN
The user code entered is not recognized by the system. Check the

user code and try again.

INVALID CODE

The user code you have entered is considered invalid by the system.

SYSTEM TROUBLE or SERVICE REQUIRED

There is an electronic failure in your system. Contact the service

department as soon as possible.

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