Limited lifetime warranty policy – Monessen Hearth TPB18 User Manual

Page 43

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LIMITED LIFETIME WARRANTY POLICY

LIFETIME WARRANTY
The following components are warranted for life to the original owner, subject of proof
of purchase: Firebox, Combustion Chamber, Heat Exchanger, Grate, and Stainless
Steel Burners.

FIVE YEAR WARRANTY
The following components are warranted for 5 years to the original owner, subject of
proof of purchase: Vent Free Ceramic Fiber Logs and Aluminized Burners.

BASIC WARRANTY
MHSC warrants the components and materials in your gas appliance to be free from
manufacturing and material defects for a period of two years from date of installation.
After installation, if any of the components manufactured by MHSC in the appliance
are found to be defective in materials or workmanship, MHSC will, at its option, replace
or repair the defective components at no charge to the original owner. MHSC will also
pay for reasonable labor costs incurred in replacing or repairing such components for
a period of two years from the date of installation. Any products presented for warranty
repair must be accompanied by a dated proof of purchase.
This Limited Lifetime Warranty will be void if the appliance is not installed by a quali-
fied installer in accordance with the installation instructions. The Limited Lifetime
Warranty will also be void if the appliance is not operated and maintained according
to the operating instructions supplied with the appliance, and does not extend to (1)
firebox/burner assembly damage by accident, neglect, misuse, abuse, alteration,
negligence of others, including the installation thereof by unqualified installers, (2) the
costs of removal, reinstallation or transportation of defective parts on the appliance,
or (3) incidental or consequential damage. All service work must be performed by an
authorized service representative.
This warranty is expressly in lieu of other warranties, express or implied, including the
warranty of merchantability of fitness for purpose and of all other obligations or liabili-
ties. MHSC does not assume for it any other obligations or liability in connection with
the sale or use of the appliance. In states that do not allow limitations on how long an
implied warranty lasts, or do not allow exclusion of indirect damage, those limitations
of exclusions may not apply to you. You may also have additional rights not covered
in this Limited Lifetime Warranty.
MHSC reserves the right to investigate any and all claims against the Limited Lifetime
Warranty and decide upon method of settlement.
IF WARRANTY SERVICE IS NEEDED...
1. Contact your supplier. Make sure you have your warranty, your sales receipt and

the model/serial number of your MHSC product.

2. DO NOT ATTEMPT TO DO ANY SERVICE WORK YOURSELF.

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