Conference, Answer call waiting, Callback – Mitel 5603 User Manual

Page 26: Call park

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5603 Wireless Handset User Guide

20

Conference

To conference with another party during an active call:

1.

During a call, press the More softkey.

2.

Select New Call to put the current call on hold.

3.

Dial the number of the third party.

4.

Wait for an answer.

5.

Press More and then select Join to conference all the parties together.

Answer Call Waiting

While on a call, you hear a call waiting beep.

1.

Press the More softkey.

2.

Press Answer Call Waiting to answer the incoming call.

Callback

Callback lets you request that the system notify you when a busy extension becomes free.

1.

When a number/extension is busy, press the More softkey.

2.

Select Call Back to set up the callback.

3.

Your extension will ring when the called extension becomes free and automatically dial the
extension back.

Call Park

The Call Park feature allows you to place a call in a special hold state.You, or someone else,
can then retrieve the call from any extension in the system. After parking the call, the system
can automatically connect you to paging equipment so that you can announce the call to the
requested party.

To park an active call:

1.

During the call, press the More softkey.

2.

Select Call Park.

3.

Dial the directory number on which to park the call

4.

Inform the called party of the waiting call.

To retrieve a parked call:

1.

Press Call -> Call Services.

2.

Select Call Park - Retrieve and enter the directory number on which the call is parked.

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