Microsoft MN-130 - Manual (Page 41)

Chapter 6: Troubleshooting 37
My computer recognizes my network, but it is not working
correctly.
O Verify that you have the correct network settings.
Incorrect network settings will prevent networked computers
from communicating properly. For example, a computer might
try to detect a network by using the wrong name or by using a
different communication protocol than that of all of the other
computers on the network. You can view and modify most
network settings in the Broadband Network Utility.
For more information about viewing and modifying your network
settings, search for “Network” in Windows Help.
My network connection works only occasionally.
O Verify that other devices running Network Address Translation
(NAT) or Dynamic IP (DHCP) have NAT and DHCP disabled.
Devices such as your modem might have NAT or DHCP running
at the same time as another network device, such as a base
station (gateway or router). If this is the case, the devices will
interfere with each other and cause intermittent failures. For
instructions about disabling NAT and DHCP on the other device,
see the documentation for the other device.
My network is slow.
O Try decreasing the number of computers that are
simultaneously accessing your network.
Your network has a limited amount of bandwidth for
transmitting data. As more computers access your network at
the same time, the bandwidth must be split up between all
computers. By reducing the number of computers accessing
your network, you can increase the bandwidth available to each
computer.
You might find that you need more bandwidth to use all of your
computers on the network. If your connection is still too slow,
you can contact your Internet service provider (ISP) to verify that
there are no problems with your connection or to inquire about
upgrading to a faster connection.
My computer can’t find my workgroup.
O Check the name of the workgroup in network settings on
another computer in the workgroup.
The workgroup name is on the Advanced Network Settings
screen, which you can access from the Customize Your Network
screen in the Broadband Network Utility.
If your computer can’t find your workgroup, it might be using the
wrong name to look for the workgroup or you might be logged on
to a domain. You cannot be logged on to a domain and a
workgroup at the same time.