File and printer sharing problems – Microsoft MN-130 User Manual

Page 45

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Chapter 6: Troubleshooting

41

File and Printer Sharing Problems

This section will help you solve common installation and setup
problems with sharing files and printers on your network. If you
installed your network hardware by using the Setup Wizard, file and
printer sharing might have automatically been configured for you,
depending upon your network configuration.

To learn how to add or share files and printers over your network,
see Chapter 4 and Windows Help.

I cannot access shared files over my network.

To share files between computers on your network, all computers
must belong to the same workgroup. Check the workgroup names
on each computer by using the following instructions.

Windows XP:

1. Click Start, and then click Control Panel.

2. Double-click System, and then click the Computer Name tab.

Windows 2000:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click System.

3. Click the Network Identification tab.

Windows 98, Windows 98 SE, and Windows Me:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Network, and then click the Identification tab.

If you need to change your workgroup name on a computer, click
Change, and then type the correct workgroup name. After
restarting your computer and joining the new workgroup, try
sharing or accessing shared files again.

My printer is connected directly to my computer and is not being
recognized by other computers on my network.

O

Check to make sure that the printer is turned on.

O

Verify that the cable connecting the printer and the computer is
securely attached.

O

Try printing by using the self-test feature built into your printer.
Each printer’s self-test feature is slightly different. See your
printer documentation for specific instructions.

If the printer self-test does not work, see your printer
troubleshooting documentation for more information.

If the printer self-test works correctly, the problem might be with
your network connection or with your printer drivers.

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