Microsoft MN-130 User Manual

Page 42

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38

Microsoft Broadband Networking PCI Adapter User’s Guide

My existing network used to work, but now it doesn’t.

O

Check the existing network installation to verify that all cables
are still attached and all link/activity lights on the other network
devices read correctly.

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Verify that the network settings on all of the computers are
correct.

For more information about replacing or integrating an existing
network with the Broadband Network Kit, see Chapter 4. For
more detailed information, see Broadband Network Utility Help.

I cannot access the Internet with my newly networked computer,
even though the Setup Wizard finished successfully. My other
networked computers can access the Internet.

If you have successfully completed the Setup Wizard to install your
adapter, but cannot access the Internet from the system with the
new adapter, you might need to configure your Internet settings for
access to your Internet service provider (ISP).

The troubleshooting steps necessary to fix your Internet connection
are different depending on what type of connection you have, so
the first step is to determine how you connect to your ISP for
Internet access. This information is available either in the
documentation from your ISP or by calling technical support for
your ISP and inquiring about your connection type. There are three
main broadband connection types:

Dynamic Host Configuration Protocol (DHCP) connections

DHCP is the most common type of broadband Internet access. By
default, the Setup Wizard configures your adapter to use DHCP. If
you are connecting your adapter to a base station (router or
gateway), you do not need to configure any additional network
information.

The following instructions will help you troubleshoot Internet
connection problems with DHCP:

O

Try accessing shared files or printers on another computer on
your network. If you cannot access the other computers, check
to make sure all cables are connected between your computer
and the network, and the status light on your PCI adapter’s
mounting bracket is green.

O

Try connecting the Ethernet cable from this computer to a port
on your base station, switch, or hub that is currently connected
to a computer that can access the Internet.

If your newly networked computer can connect to the Internet
when using another computer’s network port, there might be a
problem with one of the ports on your networking hardware.
Consult the documentation for the base station, hub, or switch
for troubleshooting steps particular to that hardware.

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