Motorola PCS telephone User Manual

Page 77

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What to do if...

75

When the product is used in conjunction with ancillary or peripheral
equipment not manufactured by Motorola, Motorola does not warrant
the operation of the product /peripheral combination, and Motorola will
honor no warranty claim where the product is used in such a combination
and it is determined by Motorola that there is no fault with the Motorola
product. Motorola specifically disclaims any responsibility for any damage
caused in any way by the use of portable radiotelephone accessories and
peripherals (specific examples include, but are not limited to: batteries,
chargers, adapters, and power supplies) when such accessories and
peripherals are not manufactured or supplied by Motorola, Motorola
disclaims liability for range, coverage, availability, or operation of the PCS
System which is provided by the Service Provider.

III

What This Warranty Does Not Cover:

a.

Defects or damage resulting from use of the product in other that its
normal and customary manner,

b.

Defects or damage from misuse, accident or neglect.

c.

Defects or damage from improper testing, operation, maintenance,
installation, adjustment, or any alteration or modification of any kind.

d.

Breakage or damage to antennas unless caused directly by defects in
material or workmanship.

e.

Products disassembled or repaired in such a manner as to adversely
affect performance or prevent adequate inspection and testing to
verify any warranty claim.

f.

Products which have had the serial number removed or made illegible.

g.

Defects or damage due to spills of food or liquid.

h.

All plastic surfaces and all externally exposed part that are scratched
or damaged due to customer normal use.

i.

Products rented on a month-to-month basis.

j.

The portable phone keypad assembly and displays are not covered
after the first year.

IV

How To Get Warranty Service:

To receive warranty service, present your equipment to the facility
described below, along with your bill of sale or comparable substitute
proof of sale or lease bearing the date of purchase, transceiver serial
number, and place of purchase or installation if applicable.

Warranty service is available by returning Motorola branded
Radiotelephone Products to a Motorola Service Center, authorized in
writing by a Motorola Area Service Manager to perform warranty work
on Motorola PCS Subscriber Radiotelephone Products. A Carrier or
Distributor branded Radiotelephone Product may be returned to either

a.

the specific service shop qualified by Motorola’s National Service
Center in writing and operated by or affiliated with the PCS Service
Provider, or

b.

a Motorola Authorized PCS Service Center.

In most cases the service shop which sold your PCS Radiotelephone and
accessories will provide warranty service. If you need additional information,
contact that shop, the customer service department of your Service Provider,
or Motorola at the address at the end of this document.

The unit or accessories, together with any detachable parts such as antennas,
battery packs, and chargers, must be delivered to a qualified Motorola
Service Center, or a Motorola -qualified service shop, transportation and
insurance prepaid. When sent or brought to the servicer, the Radiotelephone
Product must be accompanied by your name, address, and telephone
number, name of Service Provider, and a description of the problem.

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