Microsoft C4500 - Manual (Page 34)

Troubleshooting When Using the Copy Function
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Copies are not stapled. The number of copies ex-
ceeds the capacity of the
stapler. Check the stapler capacity. See “Sup-
plementary Informations”, Copy/Doc-
ument Server Reference.
Copies are not stapled. Copy paper is curled. Turn the copy paper over in the tray.
Staples are wrongly posi-
tioned. Originals are not set cor-
rectly. Check the correct position to place the
originals. See “Staple”, Copy/Docu-
ment Server Reference.
You cannot combine sev-
eral functions. Selected functions cannot
be used together. Check the combination of functions
and make the settings again. See “Func-
tion Compatibility”, Copy/Document
Server Reference.
When sorting, the pages
are divided into two
blocks. The memory became full
in the middle of sorting
and the pages were deliv-
ered in two blocks. You can interrupt copying when the
memory becomes full. See “Memory
Full Auto Scan Restart”, General Set-
tings Guide.
Paper does not output
during printing with sta-
pling. When you stop printing
while using the staple
function, paper not sta-
pled during printing may
be left in the staple unit. Press the {Clear Modes} key and cancel
copy settings, including stapling.
The copy is grayed out or
a text pattern appears in
the background of the
copy. You have copied a copy-
guarded document pro-
tected from unauthorized
copying. Check the document. See “Using [Data
Security for Copying]
”, Printer Reference.
Images are skewed. The side fences in the
paper feed tray is not
locked. Make sure the paper guide is locked.
See p.83 “Changing the Paper Size”.
Images are skewed. The paper is feeding in at
a slant. Load the paper correctly. See p.79
“Loading paper”.
Problem Cause Solution
In Double Copies mode,
parts of the original im-
age are not copied. Combination of original
and copy paper is not cor-
rect. Select A3L for A4K originals and A4
for A5 originals.
In Border, Centre, or Cen-
tre/ Border mode, parts
of the original image are
not copied. You set a wide erased
margin. Make the margin width narrower. You
can adjust it between 2 - 99 mm (0.1” -
3.9”). See “Erase Border Width” and
“Erase Centre Width”, General Settings
Guide.
In Border, Centre, or Cen-
tre/ Border mode, parts
of the original image are
not copied. Originals are not scanned
correctly. Place the originals correctly.
Problem Cause Solution