Microsoft C4500 User Manual

Page 85

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When a Message is Displayed

77

5

Insufficient mem-

ory. Reduce the

scanning area.

Scanner memory is insuf-
ficient.

• Reset the scan size.

• Lower the resolution.

• Set with no compression. See

TWAIN Driver help.

The problem may be due to the follow-
ing cause:

• “The Relationship between the Res-

olution and the Scanning Area”
chart in Help for halftone scanning
might not always apply. Scanning
cannot be performed if large values
are set for brightness when using
halftone or high resolution.

Cannot find "XXX"

scanner used for

the previous

scan. "YYY" will

be used instead.

(“XXX” and “YYY” indi-
cate scanner names.)

• The main power

switch of the previ-
ously used scanner is
not set to “On”.

• The machine is not

connected to the net-
work correctly.

• Check whether the main power

switch of the scanner used for the
previous scan is turned off.

• Check the previously used scanner is

connected to the network correctly.

• Cancel the Personal Firewall of the

client computer.

• Use an application such as telnet to

make sure SNMPv1 or SNMPv2 is
set as the machine’s protocol. See
“Network Settings”, General Set-
tings Guide and “Using telnet”,
Network Guide.

• Select the scanner used for the pre-

vious scan.

Error has occurred

in the scanner

driver.

An error has occurred in
the driver.

• Check whether the network cable is

connected correctly to the client
computer.

• Check whether the Ethernet board

of the client computer is recognized
correctly by Windows.

• Check whether the client computer

can use the TCP/IP protocol.

Communication er-

ror has occurred

on the network.

A communication error
has occurred on the net-
work.

Check whether the client computer can
use the TCP/IP protocol.

Message

Cause

Solution

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