Microsoft C4500 User Manual

Page 68

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Troubleshooting When Using the Printer Function

60

4

Page layout is not as
expected.

Print areas differ de-
pending on machine
used. Information
that fits on a single
page on one machine
may not fit on a single
page of another ma-
chine.

Adjust the [Printable area:] setting in the [Printer
Configuration...]

dialog box on the [Print Settings]

tab in the RPCS printer driver. See the printer
driver Help.

Photo images are
coarse.

Some applications
print at lower resolu-
tion.

Use the application's settings to specify a high-
er resolution.

Solid lines are printed
as broken lines.

Dither patterns do not
match.

Make the following settings with the printer
driver: Change the [Dithering:] setting on the
[Image Adjustments]

tab in the [Change User Set-

tings...]

dialog box, on the [Print Quality] tab in

the RPCS printer driver. See the printer driver
Help.

Optional components
connected to the ma-
chine are not recog-
nized when using
Windows 95 / 98 /
Me, Windows 2000 /
XP, Windows Server
2003, and Windows
NT 4.0.

Bidirectional commu-
nication is not work-
ing.

Set up optional devices on the Properties of the
printer.

See the printer driver Help.

Duplex printing is
malfunctioning.

Duplex printing can-
not be done with pa-
per set in the bypass
tray.

When using duplex printing, make settings to
use paper from a tray other than the bypass
tray.

Duplex printing is
malfunctioning.

The upper tray cannot
be used as an output
destination in duplex
mode.

Specify a another output tray.

Duplex printing is
malfunctioning.

You have loaded thick
paper heavier than
169 g/m

2

.

Specify another paper type.

Duplex printing is
malfunctioning.

Duplex printing can-
not be done with a
tray for which [1 Sided
Copy]

has been speci-

fied as Paper Type on
the System Settings
menu.

Change the Paper Type setting for the tray to
[2 Sided Copy]

on the System Settings menu.

See “System Settings”, General Settings
Guide.

Problem

Cause

Solution

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