B.3.2 motorola online, B.3.3 mail orders, B.3.4 telephone orders – Motorola PR400 User Manual
Page 110: B.3.5 fax orders, B.3.6 parts identification
July, 2004
6881096C24-A
B-2
Warranty, Service Support, and Replacement Parts: Replacement Parts Ordering
B.3.2 Motorola Online
Motorola online users can access our on-line catalog at:
HTTPS://WWW.motorola.com/businessonline
To register for online access, please call 800-814-0601 (for U.S. and Canada Service Centers only).
B.3.3 Mail Orders
Send written orders to the following addresses:
B.3.4 Telephone Orders
Radio Products and Services Division (RPSD)*
(United States and Canada)
7:00 AM to 7:00 PM (Central Standard Time)
Monday through Friday (Chicago, U.S.A.)
1-800-422-4210
847-538-8023 (International Orders
U.S. Federal Government Markets Division (USFGMD)
1-800-826-1913 Federal Government Parts - Credit Card Only
8:30 AM to 5:00 PM (Eastern Standard Time)
B.3.5 Fax Orders
Radio Products and Services Division (RPSD)
(United States and Canada)
1-800-622-6210
847-576-3023 (International)
USFGMD
(Federal Government Orders)
1-800-526-8641 (For Parts and Equipment Purchased Orders)
B.3.6 Parts Identification
Radio Products and Services Division (RPSD)
(United States and Canada)
1-800-422-4210, menu 3
* The Radio Products and Services Division (RPSD) was formerly known as the Accessories and
Aftermarket Division (AAD)
Replacement Parts/Test
Equipment/Manuals/Crystal
Service Items:
Federal Government Orders:
International Orders:
Motorola, Inc.
Radio Products and Services Division
Attention: Order Processing
2200 Galvin Dr.
Elgin, IL 60123
U.S.A.
Motorola, Inc.
U.S. Federal Government
Markets Division
Attention: Order Processing
7230 Parkway Drive
Landover, MD21076
U.S.A.
Motorola, Inc.
Radio Products and Services
Division
Attention: Order Processing
2200 Galvin Dr.
Elgin, IL 60123
U.S.A.