IBM NETCOOL 4.3-W - Manual (Page 464)

Appendix A: Configuration
442 Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W
3-c. Click the Configuration tab, then click Request Editor to open the Request Editor.
3-d. Click the Collection tab.
3-e. Click Refresh .
The predefined data collection requests are loaded into the Request Editor from the database.
3-f. Click the Inactive button in the Filter group box to display only idle requests.
3-g. In the Sub-Element Groups pane, select all idle data collection requests in the following group or
groups:
Root->Sub-Element Collect->Cisco
3-h. Click the Active box under Details . The Request Editor toggles the idle setting for these data collection
requests from idle to active in the Active column.
3-i. Click Save .
4. Merge the technology pack’s sub-element inventory text files.
Sub-element inventory control rules for the Cisco IP Telephony Technology Pack are contained in the file
voip_cisco_ipt_inventory_subelements.txt
, which is installed in the following directory on the
DataMart server:
$PVMHOME/APFiles/voip_cisco_ipt/datamart/conf
You must merge the contents of this file with the file
inventory_subelements.txt
located in
$PVMHOME/conf (typically, /opt/datamart/conf) on the DataMart server:
To merge the sub-element inventory control rules for the Cisco IP Telephony Technology Pack, follow these
steps:
4-a. Change your working directory to
$PVMHOME/conf
by entering the following command:
cd $PVMHOME/conf
4-b. Copy
voip_cisco_ipt_inventory_subelements.txt
to the
$PVMHOME/conf
directory, by
entering the following command:
cp $PVMHOME/APFiles/voip_cisco_ipt/datamart/conf/voip_cisco_ipt_inventory_subelements.txt .
4-c. Make a backup copy of the inventory_subelements.txt file by entering the following
command:
cp inventory_subelements.txt inventory_subelements.txt.ORIG
4-d. Append the contents of
voip_cisco_ipt_inventory_subelements.txt
to
inventory_subelements.txt
, by entering the following command:
cat voip_cisco_ipt_inventory_subelements.txt >> inventory_subelements.txt
Important: Ensure that you use two forward brackets (>>); otherwise, the original contents of
inventory_subelements.txt will be overwritten.
4-e. Perform a
diff
on the backed-up file and the appended file to ensure that the merge succeeded, as
shown in the following example:
diff inventory_subelements.txt inventory_subelements.txt.ORIG
Important: If you do not have a CCM environment, skip Step 5 and continue with Step 6.
5. CCM environment only: Configure the Data Direct SQL Server Bridge
The Netcool/Proviso Cisco IP Telephony Technology Pack collects data from SNMP devices and, through
SQL for Call Detail Records, from each CCM database.