H step 9, and, Step 10 – IBM NETCOOL 4.3-W User Manual

Page 469

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Appendix A: Configuration

Netcool/Proviso Cisco IP Telephony Technology Pack User’s Guide, Version 4.3-W

447

Note:

Before proceeding to the next step, be sure you have configured each cucm.properties file in the directories

you created in Step 6.

9. CUCM environment only: Start all ProvisoCUCM applications by running the

startcucm.sh

file in each

directory that you created in Step 6.

ProvisoCUCM writes a log file in the same directory where its

ProvisoCUCM.jar

file resides. Monitor

the log file to make sure that ProvisoCUCM is successfully communicating with the CUCM server. Also,

verify that CSV files are being generated to the output directories (

cdr_output_dir

and/or

perfmon_output_dir

).

Note:

Be sure that all ProvisoCUCM instances are operating successfully before proceeding to the next step.

10. Define global variables.

Global variables are specific to each CCM or CUCM cluster. You assign values to global variables in either

of the following files:

CCMConfig.js

. with CCM clusters

CUCMConfig.js

with CUCM clusters

The Cisco IP Telephony Technology Pack includes the configuration files

CCMConfig.js

and

CUCMConfig.js

. In Step 2-e, you copied these files to

DATA_CHANNEL_HOME/scripts

(typically,

/opt/datachannel/scripts

).

These configuration files contain sample values. Edit either or both files to assign values appropriate for

locations in your Cisco IP Telephony CCM or CUCM environment. The following table describes the global

variables to define:

debug

If

true

, enables debug mode for ProvisoCUCM operations. Error

information pertaining to the SOAP interaction with the CUCM server is
written to a log file. The log file resides in the same directory as the

ProvisoCUCM.jar

and

cucm.properties

files.

If

false

, debug mode is not enabled.

Example: debug=true

Field

Description

Variable

Description

CUSTOMERNAME

String specifying the customer’s identifier. This value allows automatic grouping
and report navigation by customer.

Example: var CUSTOMERNAME="TELINDUS";

CMCLUSTER

String specifying the cluster’s identifier. This value allows automatic grouping and
report navigation by cluster.

Example: var CMCLUSTER="SF";

OUTBOUNDPREFIX

Integer specifying the prefix to dial to call outside of the PBX (for example,

9

within the US, or

0

within Europe.)

Example: var OUTBOUNDPREFIX=0;

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