Intellinet Network Solutions PRO SERIES INT-PSNC-UM-1106-06 - Manual (Page 89)

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7. The camera does not send any e-mails. Why?
1. The problem occurs because the camera cannot contact the E-mail server
Check:
- Is the e-mail (SMTP) server address correct? (Network Configuration)
- Did you specify the correct gateway IP address? (Network Configuration)?
- Did you specify correct DNS servers? (Network Configuration)
- Did you enter the correct e-mail address? (Event Trigger Configuration)
- Did you specify the e-mail title? (Event Trigger Configuration)
2. The e-mail server denies the delivery request from the camera
Check:
- Is a valid sender address specified? (Network Configuration)
- Did you activate SMTP authentication? (Network Configuration)
- Did you enter the correct Username and Password for SMTP authentication? (Network
Configuration)?
Also be sure to have the latest firmware installed in case you experience difficulties. Possible
compatibility problems are likely to be resolved in newer firmware versions.
8. How do I activate the FTP upload function?
( ) send captured image to FTP server
Activate this option.
FTP Server (max 30 characters)
Type in the IP address or domain name of the FTP server (if you enter the domain name, you
must have proper DNS servers set up in the network configuration).
FTP Server Port
By default, the FTP service runs on port 21. If your server runs on a different port, you can enter
the correct port here.
User ID (max 30 characters)
Enter a valid FTP server user name.
Password (max 30 characters)
Enter a valid FTP server password.
Directory (max 30 characters)
Enter the directory on the server where the images are to be uploaded.
FTP Rename enable
Activate this option if you want the server to rename the image after the upload is completed.