IBM 2193 User Manual

Page 158

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10-16

IBM Personal Computer User Guide

Modem makes a
connection but no data
appears on the screen

1. Make sure all communication parameters (baud rate,

data, stop, and parity bits) are properly configured and
identical on both sides. Also make sure the hardware
control flow (RTS/CTS) is enabled in both the modem
and the communications software.

2. Press the Enter key several times. The remote system

may be waiting to receive your data before it begins.

3. Make sure the correct terminal emulation mode is used

in the software. Refer to the information that came with
the software.

You are not able to verify
whether the correct
terminal emulation mode is
being used by your
software

1. Make sure the Call Waiting feature is turned off.
2. Make sure the RTS/CTS hardware flow control is

enabled (do not use XON/XOFF software flow control).

3. Make sure the data speed is not faster than your

computer's capability.

Table 3: Modem problems (Continued)

If the problem is:

Here's what to do:

Note: If any of these problems continue after taking the actions listed, see “Chapter 2.
HelpWare support and services” for information on obtaining service.

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